© 1979 by British Computer Society
Assessing data retrieval capabilities: a case study
Manchester Business School, Booth Street West, Manchester, UK
A problem of data retrieval in a typical service company is described. A linear programming model is applied as an approximation and produces acceptable results. A simulation study is used for validation purposes and to identify the conditions under which the approximation is valid. The model's use as a planning device is outlined and the subsequent recommendations discussed.
Received February 1977. Revised October 1977.
* Manchester Business School, Booth Street West, Manchester M15 6PB