Skip Navigation

The Computer Journal 1988 31(5):398-408; doi:10.1093/comjnl/31.5.398
© 1988 by British Computer Society
This Article
Right arrow Full Text (PDF)
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in ISI Web of Science
Right arrow Alert me to new issues of the journal
Right arrow Add to My Personal Archive
Right arrow Download to citation manager
Right arrow Search for citing articles in:
ISI Web of Science (39)
Right arrowRequest Permissions
Google Scholar
Right arrow Articles by Hirschheim, R.
Right arrow Articles by Newman, M.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Connotea   Add to Del.icio.us  
What's this?

Information Systems and User Resistance: Theory and Practice*

R. Hirschheim1 § and M. Newman2 ¶

1 Templeton College, Oxford, OX1 5NY, UK, 2 Department of Accounting and Finance, University of Manchester, Manchester M13 9PL, UK

User resistance to information systems development and use has plagued the computing community for decades. In this paper, we survey the literature, summarizing the key concepts associated with resistance. Using a case study, we seek to show how resistance occurs in practice. It is shown that resistance is a complex phenomenon which defies simple prescriptions.

Received May 1988.

* This research was supported by a grant from the Economic and Social Research Council (Grant number F0023 2269).

§ Templeton College, Oxford, OX1 5NY

Department of Accounting and Finance, University of Manchester, Manchester M13 9PL


Add to CiteULike CiteULike   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us    What's this?




Disclaimer:
Please note that abstracts for content published before 1996 were created through digital scanning and may therefore not exactly replicate the text of the original print issues. All efforts have been made to ensure accuracy, but the Publisher will not be held responsible for any remaining inaccuracies. If you require any further clarification, please contact our Customer Services Department.